Cancellation Policies

Effective date: 06.01.2026

At Forever-aid training, we understand that plans can change. This policy explains how you can cancel your bookings, eligibility for refunds, and the process for requesting a cancellation.

1. Eligibility for Cancellation

• Cancellations can only be made by the person who made the booking.

• To be eligible for a full or partial refund, cancellations must be submitted at least 14 days before the scheduled training session to receive a full refund.

• Some courses or services may be non-refundable; with the time frames stated below 

2. How to Cancel

You can cancel your booking using one of the following methods:

- Email chrisgreenwood@forever-aid-training.co.uk

- Call Chris on 07801575251

3. Refund Policy

• Full Refund: Cancellations made at least 14 days  before the training session will receive a full refund.

• Partial Refund: Cancellations made within 7 days of the session may receive a partial refund, minus any applicable fees.

• No Refund: Cancellations made 7 days or less will receive no refund.

Refunds will be processed to the original payment method within 5 business days.

5. Contact Us

For questions about cancellations or refunds, please contact our support team:

• Email: chrisgreenwood@forever-aid-training.co.uk

6. Frequently Asked Questions (FAQ)

Q1: Can I cancel after the deadline?
A: Cancellations after the specified period are generally non-refundable, but you can contact our support team to discuss options.

Q2: How long does it take to process a refund?
A: Refunds are usually processed within 5 business days to your original payment method.

Q3: Are all courses refundable?
A: Some courses are non-refundable; this will always be clearly indicated at the time of booking.